Crossfire allows companies to reduce the costs of passing information through parts of the entire value chain, represented by business units, external service providers and organizations for the delivery of internal business services.
Through the use of Crossfire, companies can increase their operational efficiency and reduce the costs of services, while increasing theirs quality, through automation and control of processes, and focusing their resources on the core business.
Advantages
Flexible: allows you to quickly implement new services with extensible and configurable features
Automation: allows you to completely automate your processes
Overview: ensures a "closed box" vision of its services, collecting data from different sources and distributing them as needed, throughout the organization.
Business Focus: allows managers of company's strategies to focus on the business, and not on the technical aspects of the services
Updated: provides information and data in real-time, so that it is possible to further improve the quality of the service
Features
Modular: it is equipped with flexible, scalable, modular and data-driven architecture
Multi-channel: supports multiple channels of receiving and sending data
W3C Support: offers complete support to the W3C specifications, allowing the customer to create systems based on open and widely used standards on the market, which guarantee interoperability with present and future systems and avoid vendor locking problems.
